FAQ SECTION

FAQs

We Sell Our PedalBoards In 3 Levels :

1st Level –
We sell board/case packages
or boards w/ no case (See Pro Series Page for Pricing)

 

2nd Level –
We sell board/case prepped for the customer

Side A/C & Power Supply Detail :
When prepping a board, the customer tells us what they need for power.
T-Trash sells and installs the Voodoo Lab power supplies. (PP-2 & ISO 5)
Many customers already own power supplies and opt to send these to TT for installation, as the customer must have knowledge on how to hardwire your power supply to the side a/c.
It does require ‘you’ to cut and strip the a/c cable and hardwire into the side a/c

T-Trash only gives advice on spec’ing power for the customer in Level 3, when we are wiring the entire board

The customer also lets us know what side of the board that they want the main (male) and courtesy (female) a/c installed

Side-Mount Jacks Detail :
Side-Mount jacks for input/output/stereo/fx send/return/midi/xlr - etc…
The customer lets us know what side of the board they want them installed on and if they are part only -$20.00 each for installed but not wired Neutrik - or if you want us to pre-solder them - (we solder Mogami – Evidence Monorail or George L’s cable, 6” inches longer than the width of your board when ordering them ‘wired’) - $30.00 each for wired Neutrik

Wired Neutrik Detail :
Once you have the prepped board in front of you, you are required to drill holes in the top, route the cable through and build the plug on top to finish -
It is safe to drill through the Veltop to finish the wired Neutriks, but this will have to be redone every time you replace your Veltop as mentioned in the FAQ’s Section - Why T-Trash Only Custom Wires On Hardtops or Glowtops and Not On Veltop Pedalboards :

 

Many customers also send us their loopers, a/b boxes etc… to install as part of a prepped board – this way, they only have to send/return & run d/c out to each pedal, making the finish of the build much easier for the novice.

The prepped board pictured not only illustrates ¼” Neutriks, and a power supply mounted and wired to side & top a/c’s, but also has the Large hole cut in the Hardtop for ease of pulling d/c cables out to each pedal – Hardtops are generally sold w/o the top hole cut, but if the customer wants this feature, T-Trash will add for free. All Veltop boards come stock w/ the Large top hole

 

We also sell the rest of the parts needed to assemble your board as seen on the T-Trash website – see Custom Wiring & Accessory Page for pricing.

3rd Level –
Custom Wired Boards – Available only for USA & Canada

You send your pedals to Trailer Trash Pedalboards for the full wiring treatment – we design your signal flow, help you order the right looper, spec your power etc… the end result is seen all over the T-Trash website – we have designed & custom wired them all !!!

Turn around times vary due to size of jobs, but we can flip most boards in 2- 3 days, and usually no more than 4 days even on the big scary 40x18’s –
Your name goes into our queue for wiring based on when we receive a deposit for order – the deposit for a custom wired board is the cost of the board/case only – the balance is billed at the end of the job before shipping to the customer.

As part of our standard procedure, we speak to each customer many times during the build and also take pictures of the layout of the board and send to you for approval before we start wiring – It’s a very tedious process, with excellent & proven results

When the finished board comes to you, all you have to do is open the case, plug in your instrument, amp and a/c and you’re jammin’ with a sparkling hot clean signal.

We Have Changed the Foam Design In Our ATA Cases – Aug. - 2011 :

We have decided to take the center strip out of the tray of the ATA Cases. This allows power supplies, buffers, wirelesses etc… under a T-Trash board to have a little more breathing room when the pedalboard is left in the tray when performing. We haven’t had any issues in the past with components heating up, but it’s always nice to give a little extra room.

Ok, after deciding to make the change, what we encountered was…
When there is no foam to cover the bottom of the tray, it exposes the little scratches that are on the inside of the case material. This happens during the cutting and shipping of the material way before it ever arrives to us. The inner side of the material is not meant to be exposed so the manufactures of the material are not concerned w/ scratching it. So… there is nothing we can do about the scratches, and it isn’t meant to be shown since your board covers it. If you look inside of an amp, the raw tolex snips, glue, unpainted wood, etc… is not a concern to the amp makers either. It is just part of fabrication.

We are sorry for any inconvenience. We hope this is clear to all – Thanks :o)

!!!!!!! MOST ORDERS SHIP IN (1) DAY !!!!!!!

Trailer Trash Ships Quick :
Pedalboards - Cases and Prepped Boards w/ power supplies / ac’s / side jacks, etc… ship within a day or so -
We keep all in stock and rarely are we out
Please call to order w/ Visa – MC – PayPal -

Power Supplies Fit Under Pro Series T-Trash Pedalboards :

T-Trash’s unique pedalboard design was the 1st pedalboard in mainstream market that was designed for power supplies to mount under the board – this forced companies to redesign to be able to keep pace w/ the T-Trash cutting edge design.

We haven’t found any power supplies available on the market that won’t fit under a T-Trash Pro Series Pedalboard

This has included : Voodoo Lab - MXR MC403 CAE Power System – TRex – BBE – Palmer – G-Labs - VHT Valvulator – JuiceBox – DC Brick - etc…
We also mount most Wireless units under our boards as well as Buffers & FX pedals

How to Install Pedals and Power Supplies Using Our Tour Grade Velcro :

When T-Trash installs your pedals on a Hardtop or Glowtop, we use our Tour Grade Velcro –
We can put 2 – 2” strips on a Boss size pedal, snap it to a Hardtop or Glowtop and pickup a 90lbs. pedalboard by lifting only w/ that one pedal… insane holding power.

For best results, you must remove all rubber feet, pads etc… from the bottom of all boxes to be installed.
Once the bottom of the box has been cleaned, use a little denatured alcohol to wipe away any residue (grease from hands etc..)
This will allow the velcro to get a nice clean stick.

We never put Velcro down the center of any pedal, it allows the pedal to rock and that’s not good for the long haul as your wiring will be moving as well. Instead, go to the outside edge and install to the left & right or top & bottom of the short side of the rectangle shaped box. This will hold your pedal & wiring nice and solid, with no rocking. Pre-cut the male & female sides to match. When you are ready to stick to the pedal, peel the backing off the male side Velcro to expose the adhesive, and use a heat gun or hair dryer to warm the adhesive side until it turns glossy (10-30 seconds). Heating makes the adhesive side turn to a glossy/liquid surface – stick the male side to the pedal, then do the same w/ the female side and stick it to the correct spot on the board that you have pre-marked. The reason for heating… ?? it seals the edges. If the edges of the Tour Grade Velcro are not sealed, the dust will slowly start working it’s way under the Velcro and will cause it to eventually fail and let go. All the same heating techniques are used for installing components under the T-Trash board -

Once you have both sides of the Velcro stuck, then place the pedal over the Velcro on the board and snap it together. This can require a pretty aggressive ‘push with the palms’ to get the Velcro to completely snap together, but once it is installed, it is on there… you will have to use a flat-bade screwdriver to wedge in between the Velcro and gently pry up and apart to remove the pedal –

When T-Trash installs heavy pedals like wahs or power supplies, we install/stick the male side Velcro first. Then we snap all the female side to the male side – then we peel & heat the female side – Once it has turned glossy, we place the entire pedal/power supply in its spot that we have pre-marked. We use approx. 1 foot of T-Grade Velcro on a wah or power supply. Trying to get all snapped together with this much Velcro can be near impossible, so by pre-snapping both sides of Velcro first and setting the box in it’s place while the Velcro is heated and glossy, avoids the tough snapping process and will guarantee a solid mount. We have boards on tour all over the world that are assembled using this Velcro method with great success !

Correct Board Size –

Trailer Trash Pedalboards does not recommend the size of pedalboard needed, because we don’t have your pedals in our shop to layout & measure. Please take the time to measure out an area of a size board that we make –
24x12 – 28x16 – 30x18 – 36x18 – 40x18
(no custom sizes available)

If you need a board bigger than 40x18, we suggest building 2 smaller boards that talk to each other. This way you as (1) person can actually pickup and move your board. Pedalboards bigger than 40x18 will be too much size/weight for one person to move without hassle
Be meticulous in your board measuring process and allow enough room for all the pedals to be plugged in w/ audio and power plugs to be the most accurate.

The outside edge of the pedalboards are the dimensions listed above –
For actual top dimensions :
Subtract 5/8” from the Left – Right & Front (audience side)

Run the dimension flush on the side at your feet, as there is no 5/8” lip there (see pics on website) (the 5/8” lip goes around the 3 sides, this is where the fasteners and handles bolt through

Actual area of Top =’s

24x12 = 22 ¾” x 11 3/8”
28x16 = 26 ¾” x 15 3/8”
30x18 = 28 ¾” x 17 3/8”
36x18 = 34 ¾” x 17 3/8”
40x18 = 38 ¾” x 17 3/8”

(these dimensions can vary slightly, but will be within approx. 1/8”)
However, the 5/8” loss really doesn’t come into play as the audio & d/c plugs can hang over the 5/8” lip. You really do get most of the outside dimension of the board. (This is illustrated all over the T-Trash website on the boards that we have custom wired)

Return policy -

We don’t accept returns on our boards, so please make sure you measure for your size and triple check to be sure your custom idea will fit on the size that you have ordered

We are a micro-size company so all pedalboards/cases & parts that ship from our shop are counted & packed by the same person before shipping – this makes for great accuracy on orders

Attention International Customers :

We only sell power supplies and a/c parts for USA 110v power –
We do not do any kind of work on a/c power for other countries that require power different than 110v USA Power

International Customers Payment & Shipping :

The best way to make payment if in other countries outside of USA & Canada is through PayPal – We do accept Visa/MC as well, but Paypal is best for us – We only correspond through email with International orders – (Canada customers please call)

In our experience w/ shipping boards all over the world we have found :
We can ship boards up to 30x18 w/ATA case via USPS for approx 150.00 –
Some countries have restrictions on size w/ USPS down to 79” total –
If your country is listed w/ USPS as a combined total size of 108”, then we are able to ship up to a 30x18 w/case to you.
(please go to : http://postcalc.usps.gov/
to check if your country allows USPS 79” or 108” total length/width/height.

We have had customers in these USPS size restriction countries (Australia) arrange for a pickup w/ us to ship to a consolidator – They save money when doing this. If you want to ship w/ this method, all would be arranged by you the customer – T-Trash would only pack and meet for pickup at our shop, or ship direct to your shipping company in the 48 State US.

International Shipping Disclaimer :

Because we are pushed to the USPS Size Limits on a 30x18 w/ case, we are unable to use as much packing material that we would typically use. Having said that, we accept no liability on any international orders including, loss, damage, theft of board or parts etc… We have never had any problem with any of the fore mentioned issues.
We do insure and provide you with Custom #’s for Tracking on USPS & FedEx

Our 36x18 or 40x18 are too large to ship via USPS and must ship FedEx.
FedEx International shipping rates on the bigger boards can run approx - $500.00 USD and up –

Australia has the USPS restricted size of 79”, making it near impossible to ship ‘any’ size pedalboard to you guys – We have ran many quotes for 36 & 40” boards to Aus. in the past and they run about $500.00 for 36 or 40” board only and about $900.00 to ship 36 or 40” boards w/ ATA case via FedEx…
We have had customers in these USPS size restriction countries arrange for a pickup w/ us to ship to a consolidation company – They save money when doing this. If you want to ship w/ this method, all would be arranged by you the customer – T-Trash would only pack and meet for pickup, or ship direct to your shipping company in the 48 State US.

LOCAL/DENVER ORDERS

If you are local here in Colorado, all orders will be treated like an online order from someone out of state – Please call to order. You may come past our shop to pickup your board, but we don’t allow customers to come in and use our boards to select size, so please figure your size out before calling to order. We will also give you address for pickup after ordering as we don’t list our shop address. Colorado Tax applies.

Why T-Trash Only Custom Wires On Hardtops or Glowtops and Not On Veltop Pedalboards -

The reason for this is a Veltop will eventually wear out –
It’s just the nature of this style product.
You can get approx 100 sticks in one spot – we do sell the replacement tops, which is a cool feature on T-Trash boards. You can install new tops to refresh your board when needed – (we sell) (if you are not removing your pedals all the time, then the Veltop will not wear out)

The downside, is if you take the time to drill and do board-thru wiring like T-Trash, when the Veltop wears out and you need a fresh top, you have to redo all of your wiring - Veltops were originally meant for ‘above board wiring’ and using the top hole to pull the d/c cables out to each pedal from the power supply mounted below -

If you want to do a nice hard-wired pedalboard, use our Hardtop or Glowtop w/Tour Grade Velcro. The Tour Grade Velcro we use never wears out, and if you need to remove it to move a pedal, the Velcro adhesive will come off nice and clean by soaking the residue left behind in mineral spirits – This, when left to soak long enough, will peel off with ease leaving your Hardtop in new condition, with no scraping required. Just wipe with denatured alcohol for final cleaning. Veltops work great for the player who likes to change out pedals, and also great for a studio that has pedals coming & going on a per song basis.

All Tops Are Replaceable For The Life Of Your T-Trash Pedalboard :

Yes, you can buy a new Veltop, or Hardtop. Or, you can send your original Veltop or Hardtop board back to T-Trash and we can upgrade to a Glowtop.

Being able to refresh your pedalboard for the life of the board is worth the price of admission. This is one of the best features w/ Trailer Trash Pedalboards – Think about it. You can ‘Swiss-cheese’ the heck out of your top with drilling etc…use it like that for a few years, and when you get bored or get a new job that needs different pedals, Viola, just replace the top and you have a new board to work with.

24x12 – 18x16 = $25.00
28x16 – 30x18 = $30.00
36x18 – 40x18 = $40.00

Please call to order

WARNING : WARNING : WARNING : WARNING :

Do not use pedalboard when stage is wet – if pedalboard board gets wet, completely dry before using. If using an ATA Case make sure the foam inside is dry before plugging in and using pedalboard –

Do Not Use out in Your Lawn, Yard, Grass etc… unless the pedalboard is in the tray of the ATA case as there can be moisture lurking – Use your pedalboard only on hard dry surfaces.

Interested in ordering?

If you want to get a custom wired board, the first step is to send us a pic of your pedals laid out on a template of a (size board that we make). Please leave enough room to plug the cables in. We always require this step. It helps us to determine if we can do our quality of wiring on a the size board that you want to build. We always work with the customer on final layout and signal flow, but the initial pic lets us see what we are getting ourselves into…..

All orders are taken over the phone.

There are many details to discuss when building these custom boards so the phone works best for us.

Please call 8-5 Mountain Time. If you miss us, please leave a message. We have our hands full most of the time and rely on our answering service.

We typically don’t answer the phone until around 3:00 Mt. time each day. This is when we return the messages left. So please leave a message, we return all calls. :o)

Vel-Top versus Hard-Top.

The Vel-Tops are for the player who needs to change their boxes around quickly. It is a Velcro style product that really holds the pedals well, but has flexibility for quick changes.

The Hard-Tops & Glow-Tops use a different Velcro system that has insane holding power. The Velcro is rated at 35lbs. psi. We can put two, 2” strips on a Dyna-Comp and pick up a 90lbs. pedalboard while only hanging on to the Dyna-Comp……. You can still change your boxes around w/ this style of Hard-Top/Velcro, but it’s holding power is intended for touring/flying etc……

When installing your power supply...

When installing your power supply under the board it helps to take a hair dryer and warm the area on the wood where you are going to stick the Velcro. Also warm the adhesive on the Velcro that goes to the power supply side as well. Once they are warmed then stick to the power supply and top and they will stick much better.

If you want for you power supply or other boxes that you are installing under your board to be more professionally mounted, order our Tour Grade Velcro from us. This is what we use when we are doing our Custom Wiring.

How much does a "Glow-Top" like the "blue" one on the front page of the website cost?

The way the pricing is laid out on the "Custom Wiring" page, the customer can get a good estimate on how much his/her pedalboard will be, based on what he/she wants, what he/she already owns (George L's/Pedal Power 2 etc..) if the pedalboard is going to be a standard item or custom, number of pedals, case choice etc.

Can Trailer Trash fix my broken Boss pedal?

No, we don't do any kind of tech work, only custom-wired pedalboards. We ask that you test all of your pedals before sending them to T-Trash for installation. We also ask that when you order a custom wired pedalboard, that you agree that all of your pedalboard contents have been checked and are in 100% working order, clearing Trailer Trash of any liability for any non-working pedals. Any pedals shipped to T-Trash that do not work will unfortunately delay the process. (Your non-working pedals will be returned to you until they are in usable condition.)

The Diamond Plate boards look heavy - are they?

The actual Diamond Plate shell on a 30"x18" "Rock-Star Trash" weighs about 2-3 lbs. as do the shells of all models. Adding the clear top and a blank "Glow-Top" is about 12 lbs. Nice and light, but very sturdy. The Formica/Velcro tops are lighter than the Glow-Top by about 5 lbs. Not heavy at all. The "Rock-Star Trash" red Glow-Top on the website is about 35-40 lbs fully wired w/ pedals in a soft case. 50-55 lbs in an ATA case.

Does the lighting in the "Glow-Tops" make the guitar rig hum or buzz?

No, it is silent. We could actually run the lights off of the same power source for the pedals, but opt to have a separate power source just for the lights. The power source is slim and lightweight.

I'm thinking of wiring my own pedalboard, is there anything weird I might run into?

Yes. Try to keep wah pedals from being right above a Pedal Power 2. Trailer Trash recently installed a Morley "Bad Horsey" wah and mounted the Pedal Power 2 on the underside of the board directly beneath the Bad Horsey. This configuration led to a very loud hum. We tried mounting a Cry Baby instead of the Morley and got the same results. So try to keep your wahs away from the PP-2.

If you are unsure of what order to plug your fx's in, T-Trash is always happy to help you with the signal flow on your custom wired Trailer Trash Pedalboard.

Unlike the competition, we are not carpenters building wooden boxes. We are pro players who have knowledge of most of the current effects on the market. We not only design custom one off pedalboards, but we also design guitar tone for all genres of music.

A rock player's pedalboard can differ drastically from country players' boards, and we understand what it takes to help each player achieve his/her tonal goals. Please ask us about stomp boxes. If you look in our Trailer Trash Pedalboard Gallery, you will see that we have had most effects through the T-Trash shop. We play Tom Anderson - PRS - Suhr -Vintage Gibson and Vintage Fender guitars through all of them.

For amps we use Vintage Marshalls - Vintage Fenders - Wizard - Guytron - Bogner - Fuchs - Divided by 13... We even keep a vintage '50s-'60s Silvertone amp on the bench for listening to your pedalboard as we wire and test them one pedal at a time. T-Trash invests a ton of time and money into our research of tone. We are constantly buying new and vintage pedals - amps and guitars in effort to stay on what's hip and cool on the market.

So before you go to the competition, please consider who's building your pedalboard; a carpenter, or a seasoned pro guitar player.

How much will my custom idea cost?

We have provided an itemized pricing page in effort to help you determine how much your board will cost after it's been custom wired by T-Trash. Please remember to add the side a/c's - ¼" ins/outs - George L's plugs - x-cord etc...

Each box has a charge, which is also listed on the pricing page. The style of wiring will determine the actual charge.

6-8 week wait for custom wiring?

No, we don't need your pedals for 8 weeks. We build your custom pedalboard in 2 phases. Once you have figured out what size board that you need using a template that you have made, T-Trash requires a deposit for the cost of the pedalboard, less the wiring charges. This is what gets you in line for custom wiring. Then we build your pedalboard so it's finished before we get your pedals. Once your name comes up on our wiring list we give you a call to let you know that we need your pedals. Once we receive your pedals, we usually only need them for 3-5 days and then ship your finished pedalboard back to you.

We understand that you can't be without your effects for a long time, so we do our best to turn them around ASAP.

Please, when sending your pedals to TT for custom wiring, keep your original boxes at your house. They can be very valuable to you when selling your pedals. Also, they just drive up the cost of your shipping for sending and returning back to you.

When sending your Pedal Power 2 to TT for installation, please make sure to send any and all cables that came with the unit.